Refund policy
RENNZY – REFUND & RETURN POLICY
Last Updated: June 2026
Return Eligibility
Returns are accepted within 7 days of delivery if:
- Item is unused and unwashed.
- Original tags are attached.
- Product is in original packaging.
Non-Returnable Items
- Customized products.
- Clearance or sale items.
- Gift cards.
Refund Process
- Refunds are initiated after product inspection.
- Refunds may take 5–10 business days to reflect in your account.
Exchange Policy
Exchanges are available subject to stock availability.
Damaged or Incorrect Items
Contact us within 48 hours of delivery with photos of the item.