Refund policy

RENNZY – REFUND & RETURN POLICY

Last Updated: June 2026

Return Eligibility

Returns are accepted within 7 days of delivery if:

  • Item is unused and unwashed.
  • Original tags are attached.
  • Product is in original packaging.

Non-Returnable Items

  • Customized products.
  • Clearance or sale items.
  • Gift cards.

Refund Process

  • Refunds are initiated after product inspection.
  • Refunds may take 5–10 business days to reflect in your account.

Exchange Policy

Exchanges are available subject to stock availability.

Damaged or Incorrect Items

Contact us within 48 hours of delivery with photos of the item.